← JourDo

Support

Need help with JourDo? Check the tips below first — most questions are answered in seconds.

Before you write

A day missing on another device? Sync runs through your own iCloud. Make sure both devices are signed in to the same Apple Account with iCloud Drive on, and are online — changes arrive in the background, not instantly.

Timer not on the Lock Screen? Live Activities are iPhone-only and can be switched off per app — check Settings › JourDo › Live Activities. The timer itself keeps running either way; it's counted from its start time, so backgrounding or restarting the app can't lose it.

Workouts not showing up? Import reads from Apple Health on iPhone, and only after you allow it — check Settings › Health › Data Access & Devices › JourDo. Only workouts recorded on the day you're importing into are offered.

App won't open? JourDo requires iOS / iPadOS 18 or later, or macOS 15 or later. Check your version in Settings / System Settings.


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